Terms of service

Effective Date: January 1, 2026

1. Introduction

Welcome to Hashiori.site. These Terms of Service govern your access to and use of our website, products, and services. By accessing or purchasing from Hashiori, you agree to comply with these Terms.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

3. Products

We specialize in Japanese-inspired chopsticks, reusable dining accessories, and selected tableware.

We strive to present products accurately. However, slight differences in color, wood grain, texture, dimensions, or packaging may occur due to natural materials, lighting, or manufacturing updates.

4. Pricing

Prices are displayed in the applicable currency and may change without prior notice.

Promotional offers may be modified or discontinued at any time.

5. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to refuse or cancel orders when necessary, including but not limited to:

  • Pricing errors
  • Product availability issues
  • Suspected fraudulent activity
  • Payment verification concerns

6. Payment

Payments are processed securely through trusted payment providers.

Hashiori does not store complete payment card information.

7. Shipping

We provide free worldwide shipping.

Estimated delivery time is generally between 7–14 business days, although delays caused by customs, weather, holidays, or carriers may occur.

Shipping estimates are not guaranteed delivery dates.

8. Returns and Refunds

Our Return & Refund Policy forms part of these Terms.

Customers may request eligible returns within 30 days of delivery.

9. Intellectual Property

All website content including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Icons
  • Website design
  • Text

is owned by Hashiori or its licensors and may not be copied, reproduced, distributed, or used without written permission.

10. Acceptable Use

Users agree not to:

  • Violate applicable laws.
  • Attempt unauthorized access.
  • Upload malicious software.
  • Interfere with website operations.
  • Misrepresent personal information.
  • Use automated tools to disrupt our services.

11. User Content

If you submit reviews, suggestions, or feedback, you grant Hashiori permission to use such content for business purposes without additional compensation.

You remain responsible for ensuring your submissions do not infringe upon third-party rights.

12. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the content, policies, or practices of external websites.

13. Disclaimer

Products and services are provided "as available" and "as is."

While we strive for accuracy, we do not guarantee uninterrupted website availability or error-free operation.

14. Limitation of Liability

To the fullest extent permitted by law, Hashiori shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the relevant order.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

16. Governing Law

These Terms shall be governed by the applicable laws of Canada, without regard to conflict of law principles.

17. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of Hashiori.site constitutes acceptance of any revised Terms.

18. Contact Information

If you have any questions regarding these Terms, please contact us:

Hashiori

Website: Hashiori.site

Email: support@hashiori.site

Phone: +1 (604) 535-1450

Address: 336 Jordan Branch Rd, Jordan Falls, NS, B0T 1J0, Canada